— LEGAL
Terms of
Service.
The plain-language version of what you can expect when working with Nuroots — and what we ask of you in return.
Last updated: June 2026By booking a discovery call, enrolling in a coaching programme, or otherwise using Nuroots Health & Wellness LLC's services ("Nuroots," "we," "us"), you agree to the terms below. Please read them carefully — if anything is unclear, reach out before getting started.
Our Services
Not medical advice
You should consult your doctor before beginning any new nutrition or lifestyle programme, particularly if you have an existing medical condition, take medication, or are pregnant or nursing.
We encourage open communication with your healthcare provider throughout your time working with us, and we're happy to coordinate where appropriate.
Nuroots offers nutrition coaching and wellness guidance — not medical advice, diagnosis, or treatment. Our services are not a substitute for care from a licensed physician, dietitian, or mental health professional.
Payment & billing
Payment is due in accordance with the schedule outlined at booking — typically upfront for single sessions, or monthly for ongoing programmes. Recurring payments are processed automatically through our payment provider until your programme ends or is cancelled.
Failed or late payments may result in a pause to scheduled sessions until the balance is resolved. We'll always reach out directly before taking any action.
Cancellations & refunds
We know life happens. Here's how rescheduling and cancellations work:
✓ Sessions can be rescheduled with at least 24 hours' notice at no charge
✓ Cancellations with less than 24 hours' notice may be counted as a used session
✓ Multi-month packages may be cancelled with 14 days' written notice; unused sessions beyond that window are refunded on a pro-rata basis
✓ The free discovery call is always free, with no obligation to continue
Refund requests are reviewed individually — email us and we'll work with you to find a fair resolution.
Client responsibilities
To get the most from your coaching, we ask that you share accurate health and lifestyle information, communicate openly about challenges or changes in circumstance, and treat sessions and communications with mutual respect.
Nuroots reserves the right to pause or end a coaching relationship in cases of abusive behaviour, repeated missed sessions without communication, or misuse of provided materials.
Intellectual property
All meal plans, guides, worksheets, and coaching materials we provide are created by Nuroots and intended for your personal use only. They may not be resold, redistributed, or shared publicly without our written permission.
All website content — text, graphics, and branding — is the property of Nuroots Health & Wellness LLC.
Nuroots provides guidance in good faith based on the information you share with us. We are not liable for outcomes resulting from inaccurate information provided by you, failure to follow medical advice from a licensed provider, or pre-existing health conditions not disclosed to us.
To the fullest extent permitted by law, Nuroots' total liability for any claim related to our services is limited to the amount you paid for the services in question.
Limitation of liability
Changes to these terms
We may update these Terms of Service from time to time as our practice grows. Material changes will be communicated to active clients directly. Continued use of our services after an update means you accept the revised terms.
These terms exist to keep things fair and clear for both of us. If anything here doesn't make sense, or you'd like to talk through a specific situation, reach out — we're glad to walk through it together.