— LEGAL
Your privacy,
plainly explained.
We're a small, people-first practice. We collect only what we need, we never sell your information, and we treat everything you share with the same care you'd expect from a trusted health partner.
Last updated: June 202601
What we collect
We collect information in two ways — what you give us directly, and basic data our website gathers automatically.
What you give us: When you fill out our contact form, book a discovery call, or sign up for our newsletter, you share details like your name, email address, phone number, and health goals. In coaching programmes, you may also share health history and lifestyle information to help us tailor your plan.
What our website collects: Standard web data — pages visited, time on site, device type, and general location (country/region). This is anonymous and used only to understand how our site is being used so we can improve it.
02
How we use it
Simply put: to serve you well. Your information allows us to respond to your enquiries, deliver your coaching programme, send you content you've asked for, and keep improving what we offer.
We use your information to:
✓ Respond to your enquiries and schedule discovery calls
✓ Deliver and personalise your coaching programme
✓ Send newsletters and wellness content (only if you opted in)
✓ Process payments securely through our payment provider
✓ Improve our services based on how people use our site
We will never use your information for anything outside of these purposes without asking you first.
03
Who sees it
We do not sell, rent, or trade your personal information. Full stop.
We may share limited data with trusted third-party tools that help us run Nuroots — for example, our scheduling platform, email provider, or payment processor. These providers are carefully selected, contractually bound to protect your data, and only given access to what they strictly need.
We may also disclose information if required by law or to protect the safety of our clients or the public — but this would be a rare exception, not a routine practice.
04
Health Details
We handle health-related information with the utmost care and discretion. Anything you share about your medical history, health goals, or physical wellbeing is used solely to deliver your coaching — never shared with third parties and never used for marketing.
Nuroots provides nutrition coaching and wellness guidance — not medical diagnosis or treatment. We always encourage you to work alongside your healthcare provider for any medical concerns.
05
Your rights
Your data belongs to you. You have the right to:
Access
Request a copy of all personal information we hold about you.
Correction
Ask us to update or correct any information that's inaccurate.
Deletion
Request that we delete your data, subject to any legal obligations.
Opt-out
Unsubscribe from marketing emails at any time — one click, no questions asked.
To exercise any of these rights, just email us at nurootsnutritionbeta@gmail.com We'll respond within 5 business days.
06
Cookies
Our website uses cookies — small files stored in your browser — to keep the site working smoothly and to understand how visitors use it. We don't use cookies to track you across other websites or serve you ads.
You can disable cookies in your browser settings at any time. Some features of the site may not work as intended if you do, but your ability to browse and contact us won't be affected.
07
If anything here is unclear, or you have a concern about how your data is handled, we'd genuinely love to hear from you. Privacy policies shouldn't feel like a wall — they should feel like a conversation.